10 THOUSAND FEET has created this privacy statement in order to demonstrate our firm commitment to privacy in the spirit of the 2012 Privacy Act (Australian Commonwealth Government).
The following discloses our information gathering and dissemination practices for this web site and surveys we conduct.
In relation to this website:
We use your IP address to help diagnose problems with our server, and to administer our web site. Our site’s ‘contact us’ form requires users to give us contact information (like their name and email address).
The customer’s contact information is only used to contact the visitor when necessary.
The personal information we collect from you via the contact us form on our website, can be accessed by you on request.
This site contains links to other sites. 10 THOUSAND FEET is not responsible for the privacy practices or the content of such web sites.
Our site uses forms for customers to request information, products, and services. We collect visitor’s contact information (like their email address). Contact information from our form is used to send requested information to our customers.
In relation to 10 THOUSAND FEET Surveys:
10 THOUSAND FEET conducts email, phone and face to face surveys. If you have participated in a survey, the purpose of the survey and use of the information you supply are clearly stated in relation to each individual survey at the time.
The personal information we collect from you via the survey is either deleted after we complete the survey or stored for future analysis purposes and/or only passed on to the specific Client commissioning the survey if you have clearly given your consent. If the information you supply is stored by 10 THOUSAND FEET, you can access it on request.
For our surveys, we have two different survey tools. For one of them all data that is stored is stored on servers located in Australia, for the other, data is stored on a third party, Tier 1 data centre service provider, ViaWest, in Colorado in the USA.
For clients of 10 THOUSAND FEET, the CRM solution we use is hosted in the USA via a third party, Tier 1 data centre, AWS Amazon Web Services.
To request personal information we collect from you or if you have any concerns about a possible breach of privacy please contact us on the email address below or call us on (61) 2 8080 7544 E-mail: firstname.lastname@example.org