“Ian’s consultative approach as a service provider has been refreshing. He made every endeavour to really understand our needs, to get to know our business, our challenges, our objectives and our culture. His desire to achieve two way open and honest feedback was very clear at all times, along with his sense of integrity. Ian’s indepth knowledge of the franchise sector is invaluable as is his enthusiasm to keep learning and never become stale. Working with Ian is a true partnership of mutual consultation and benefit.”