Paul Robinson CEO | VIP Home Services


“Our experience with 10 THOUSAND FEET has been very positive with the insight gained from the Franchisee Satisfaction Survey giving us the ability to generate positive change, which has been driven by our franchisee’s feedback.  Partnering with 10 THOUSAND FEET has shown our franchisees that their feedback is valuable and is used to action positive change that will benefit their experience as a V.I.P. franchisee.”

Steve Sutherland Former Marketing Manager | New Zealand Natural Icecream

“We had a number of possible initiatives to carry out to drive sales growth in our business. We ran the research with 10 THOUSAND FEET to gain clarity on which of the elements to push forward with and dedicate time and effort to. I am quietly stoked to see the executive team and Directors of the business acting together on the clarity that emerged from the research.”

Video Testimonial:
Part 1
Part 2

Maria Robinson Former National Franchise Recruitment Manager | RAMS

“Ian’s consultative approach as a service provider has been refreshing. He made every endeavour to really understand our needs, to get to know our business, our challenges, our objectives and our culture. His desire to achieve two way open and honest feedback was very clear at all times, along with his sense of integrity. Ian’s indepth knowledge of the franchise sector is invaluable as is his enthusiasm to keep learning and never become stale. Working with Ian is a true partnership of mutual consultation and benefit.”

Kristy Sheppard Former Corporate Affairs Manager | Mortgage Choice

“From where I sit, Ian has built 10 Thousand FEET through tenacity, vision and respect for and from his business partners. Ian is always quick to respond, interested, generous and courteous. I have no hesitation in recommending him as a professional business owner with much to give.”