Employee Engagement Research.

We love helping our clients have more satisfied employees. Satisfied employees are more likely to stay longer and go above and beyond their position description, which is critical in the current labour market.

Our employee engagement research services span employee journey mapping, employee engagement workshops, employee engagement surveys and depth interviews as well as scraping review sites such as Glassdoor and Indeed.

Reporting is tailored to each client’s needs with flexibility to go into detail via interactive dashboards and video vox pops, as well as providing succinct written insights and presentations on the key opportunities for your senior leaders and board.

Ultimately our goal is help you to have a thriving culture where you are able to take employee engagement to the next level.

Why is employee engagement research important?

We know that purposefully taking care of employees is beneficial for everyone, in every business. This important insight is supported by our many years of experience in employee engagement research.

Utilising research to drive an increase in employee engagement can advance your organisation in four key ways:

Employees who stay, extend, recommend: Satisfied employees are more likely to stay longer, going above and beyond their position description, and to recommend you (NPS) as an employer of choice. These attributes are critical in the current labour market.

Increased revenue and profits: 2022 Harvard Business Review research1 shows that having fulltime employees who stay for longer, are multiskilled and rotate into different roles leads to increased revenue and profits. Utilising this knowledge in employee engagement research helps to drive your organisation forward for your shareholders.
1 Source: Research: How Employee Experience Impacts Your Bottom Line. Harvard Business Review – March 2022

Improved customer satisfaction: Our Customer Satisfaction Research also shows that passionate employees, who go above and beyond, lead to higher levels of customer satisfaction.

Improved quality of life for employees: We know that by creating an amazing employee experience you will improve the quality of life for your valued employees.

So, whether your brand is new to market, a growing brand or a well-established brand, we can help you understand and track your employee engagement experience, so you can make better, faster decisions on how to take your employee engagement to new heights.

What employee engagement research services do we offer?

Depending on your needs, our employee engagement research service can include the following:

Employee journey mapping to map out all the touchpoints and influences in the employee journey at different stages in their employment, with you and their overall career.

Employee engagement workshops to help you determine the areas and tactics you will focus on to improve employee engagement.

Employee engagement research design to make sure you are exploring and measuring the areas that are relevant for your organisation.

Employee engagement surveys and the distribution of surveys to employees via email, SMS, or over the phone. Surveys can utilise part or all of our standard in depth questions that have been designed through years of research and refinement and have benchmarks to compare your performance to industry. You can also, utilise specific modules add-on modules such as our modules for mental health in the workplace or direct manager feedback.

Employee engagement depth interviews, which can be used to explore key dimensions of employee satisfaction in your workplace, dive deep into an issue or to conduct exit interviews.

For larger organisations we can also scrape third-party review sites such as Glassdoor and Indeed, so you can understand what is being said about you via formal and informal channels.

Our employee engagement research service spans both qualitative and quantitative research. This approach provides the insights you need to best understand the hearts and minds of your employees. Empowering you to focus on the levers you know will help raise employee engagement levels.

What outputs can I expect from employee engagement research?

Our employee engagement research analysis services include:

Analysis of what is important to your workplace or industry

Written reports (which can range from bullet points and succinct board summaries through to detailed insights)

Video vox pops

Interactive dashboards

Case management tracking for employee issues

Benchmarking compared to industry benchmarks we have established

Presenting insights to project champions, senior executive teams or the board.

Employee engagement is not a point-in-time scenario, you need to keep a pulse on your employees’ experience on an ongoing basis to ensure that your culture is thriving and employee experience standards are being met.

Want to learn more about how we can assist with employee engagement research?

Book in for a free strategy session with one of our employee engagement research experts. We would love to learn more about your current employee experience and chat about how we can help you be an employer of choice with a healthy, thriving employee experience.